Privacy policy

RESPECT FOR YOUR PRIVACY

At Alvesh we respect your privacy. Your email address is secure and will never be sold or rented to third parties without your consent. We collect, store and use your personal information only to tailor content, services and advertising to your preferences and interests.

PURCHASE OF GOODS

Payment: When you purchase products through Alvesh, you will be required to provide payment information, such as your credit card details. You represent and warrant that this information is accurate and that you are authorized to use this payment method. You are responsible for all taxes associated with your purchase.

Loss and Cancellation: The risk of loss of the goods passes to you as soon as they are handed over to the carrier. We reserve the right to cancel any order for any reason.

PROTECTION OF YOUR DATA

Alvesh is committed to protecting your privacy. We never share our customers' data with third parties. Your data is used to fulfill your requests, personalize your future purchases, improve our services and communicate with you. Your shopping experience is constantly improved through the use of this data.

Your use of our website is subject to this Privacy Policy (“Policy”) and our Terms of Use (“Terms”). Capitalized terms are defined in the Terms or elsewhere in this Policy.

We guarantee that all information provided will remain private and secure. We only collect necessary information and with your explicit consent. The information we hold is accurate and up to date. You can verify this information by contacting us, at an administrative cost.

INFORMATION COLLECTED

We collect personally identifiable information (“PII”) when you register or respond to certain inquiries. We may also collect your IP address to help diagnose server problems and administer the Site. We may ask you for your email address for various reasons, such as when you purchase gift certificates, which may require additional information such as your name, mailing address, date of birth, and payment information.

USE AND DISCLOSURE OF INFORMATION

All personal data is stored in accordance with data protection legislation. We use this information to provide you with information about Alvesh, for marketing purposes and to provide you with appropriate services. We do not sell or share your PII with third parties, except for fraud prevention purposes. Your information may be shared with our agents and subcontractors who assist us in providing our services.

We reserve the right to share your data in order to: (a) to comply with the law; (b) to respond to requests from public authorities; (c) to comply with legal process; (d) to protect our rights or the rights of users of the Website.

Your data may be transferred abroad, including outside the European Economic Area. By providing us with your PII, you consent to these transfers and uses as described in this Policy.

COOKIES

We use “cookies” to store information on your computer and to improve your experience on our website. You can change your browser settings to disable cookies, but this may affect the operation of the website. Cookies help us to provide an efficient service and track visitor behavior.

E-MAILS

We may send you emails for various reasons, e.g. to remind you about services, information about vouchers, newsletters, promotions, etc. You have the option to unsubscribe from marketing emails at any time.

SECURITY AND STORAGE

We keep your personal data secure and comply with applicable laws. The data is kept for three years after its last use. Although we take steps to protect your data, we cannot guarantee its complete security when it is transmitted over the internet.

TRANSFER IN THE EVENT OF A COMPANY CHANGE

In the event of the sale or restructuring of Alvesh, your data may be transferred to the relevant third parties.

CUSTOMER SERVICE

If you have any questions or would like access to your personal data, please contact us.

POLICY CHANGES

This policy forms part of the Terms and Conditions for our website. We may change it at any time with immediate effect following its publication on the website. By continuing to use the website, you agree to these changes. If you do not agree, please stop using the website.

PROPERTY RIGHTS OF THE ALVESH SERVICE

You may only use the Alvesh Service for business transactions with us. Any unauthorized use of our service or content is prohibited. Our trademarks and content are protected by intellectual property laws.

If you have any questions or concerns, please contact us.

CONTACT INFORMATION

Name of the business: Alvesh
Address: 701 Brickell Ave Suite 1550, Miami, FL 33131, US

Email: info@alvesh.com

Customer service opening hours:

Monday to Friday: 08:00 - 18.00
Saturday and Sunday: 10:00 - 17:00

We will answer your request within 24 hours.